At Care Give Share, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, and password when you register.
- Profile information: Any information you voluntarily add to your profile.
- Usage data: Pages visited, features used, and time spent on the platform.
- Communications: Messages you send via our contact form or community features.
- Device information: Browser type, IP address, and operating system for security purposes.
2. How We Use Your Information
- To provide and improve our services to caregivers.
- To send newsletters and updates (only if you have subscribed).
- To respond to your enquiries and support requests.
- To personalise your experience on the platform.
- To ensure the safety and security of our community.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who help us operate the platform (e.g. email delivery, hosting).
- When required by law or to protect the rights and safety of our community.
- With your explicit consent.
4. Cookies
We use cookies and similar technologies to improve your experience, analyse usage patterns, and personalise content. You can control cookies through your browser settings. Disabling cookies may affect some features of the platform.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at [email protected].
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a data protection authority.
7. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]